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Must Knows To Improve Your Gaming Experience

Must Knows To Improve Your Gaming Experience


Here at SportPesa, we love it when our players make the most of their experience with us. Therefore, we’re going to let you all in on 6 key tips of the trade from our experts to make your life that little bit easier and save you some money and time.

1: Make Sure You Have Valid KYC Documentation for Withdrawals.

Ensure you have valid KYC documentation on hand to submit when you have a big win, as it will improve the speed of your withdrawal request. KYC means Know Your Customer; it is part of our safety measures to ensure that all our customers are secure when playing and that their wins are paid out safely to them. Basically, all we need to do is identify and verify you. Confirming your age, location and residential status help us make sure we fulfil our licensing agreements and that all our players are over 18. We may ask you to provide a photo ID, payment I.D and proof of address. Once we’ve confirmed your identity, we’ll deposit your wins through your chosen withdrawal method. You can find out more about withdrawal methods here.

2: Be Sure to Finish Your Sign up Offer.

Attention new players: We offer awesome joining and promotional offers, these sign-up bonuses are often very generous, but expire within a few days of registration, so it is important you read all the T&Cs and use your bonus before it runs out.  The bonuses often include matched deposits; our current offer will give you up to £500 by staggering matched rewards across the 1st, 2nd and 3rd deposit you make. Bonus offers are fantastic because they mean you can have an awesome time trying out our games, without worrying about your budget and you can play for longer as your bankroll will seem never-ending.

3: Manage Your Bankroll

Playing responsibly ensures you’ll have a great time at a SportPesa casino. Management and planning will help you in creating a playing strategy, this is important before you start betting as it allows for the best gaming experience. Ideally, for online slots, you should bet 3% of your total bankroll. Playing with higher bets will quickly reduce your overall bankroll and therefore your playing time and experience. If you have a higher available bankroll or are using a bonus then you’ll be able to increase your bets how you see fit. Generally, we recommend following this formula for managing your bankroll:

  • For a deposit of £100, without a bonus bet amounts should be around £3, this is 3% rule.
  • For a deposit of £100, with a matched bonus of £100, your total bankroll will be £200, this gives you a lot more flexibility to play with bigger bets, without costing you anything. Therefore, bets of £6 will reap better rewards for you when playing.

If you have the freedom and security not to worry about your bankroll, you may want to contact us to find out if you qualify for our VIP customer program.

4: Connectivity: Stick to WIFI

If you are playing on your mobile or tablet be sure to connect to Wi-Fi when it is available. This will provide a smoother playing experience and seamless connectivity.

5: Easy Access

Bookmark the SportPesa site so it’s easy to access when you have the urge to play. You can also add the casino to your home screen on your mobile or tablet for quick access to your favourite games, click here for more info on how to do this. If you are going the whole hog, why not link our blog to your home screen to help you keep updated with all our latest news.

6: Always Stay in Touch with Our Latest Offers

Make sure we are not talking to your spam folder when we boast about our latest offers and deals by putting us on your safe senders list. That way you can find out about all our latest deals, bonus offers and special promotions directly to your email- trust us, you don’t want to miss them.

If you use Gmail, Yahoo or Hotmail, you can follow these easy instructions to ensure we are on your safe senders list.

Gmail: If you are a Gmail user, and happen to find our emails are going to Spam, simply go to your Spam folder, select our email (so it is highlighted, but don’t open it), and click at the top of the email list, ‘Not spam’.

Yahoo: Once you have signed into your account, look at the left-hand email menu and should you find our email in your spam folder, click Spam, select our email, then click ‘Not Spam’.

Hotmail: If you happen to notice our emails are entering your Junk mail, Hotmail users need to click the menu button to the left of your screen, click Junk Email, select our email and click ‘Not Junk’.


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